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Frequently Asked Questions

Answers to the most common questions about joining, KYC, wallet, payouts and orders.

Joining LIPU STYLE

How do I register as a LIPU STYLE distributor?
Open the registration page, enter the Sponsor ID of the member who introduced you, your name, mobile number, email, address, nominee, PAN and Aadhaar, then verify your email with the 4-digit OTP we send you. Your Member ID and password are shared with you once registration is complete.
What is a Sponsor ID?
It is the Member ID (for example LS123456) of the distributor who introduced you to LIPU STYLE. You are placed in their team in the genealogy.
How do I log in?
Use your Member ID and password on the login page. If you forget your password, use the “Forgot password” option on the same page.

KYC & ID card

Which documents are needed for KYC?
Your PAN card, Aadhaar card (front and back), and a cancelled cheque or passbook front page for your bank account. Nominee details and documents can be added on the same KYC page in your dashboard.
Why is KYC required?
KYC confirms your identity and the bank account where your payouts are made, as required for direct sellers under the Direct Selling Rules.
How can a customer verify a distributor?
Every distributor can download an ID card from their dashboard. The QR code on the card opens a public verification page on lipu.in that shows the member’s name, Member ID, rank and current status.

Wallet, income & payouts

How do I add money to my Fund Wallet?
Transfer the amount to one of the company bank accounts shown under Fund Request in your dashboard, then submit a fund request with the transaction reference and receipt. The amount is credited to your Fund Wallet after the company verifies the payment.
When is income paid?
Income earned during a month moves to your payout wallet on the 1st of the next month, and payouts are processed on the 15th. Applicable TDS is deducted as per Indian income-tax rules.
Is income guaranteed?
No. Income depends entirely on genuine product sales made by you and your team. LIPU STYLE does not pay for recruiting people. Please read our Disclaimer.

Orders, shipping & returns

How do I pay for an order?
Orders are paid from your Fund Wallet at checkout. Make sure your wallet has enough balance before placing the order.
Where do you deliver and how long does it take?
We deliver across India. Orders are usually dispatched within 1–2 business days and delivered within 5–7 business days. See Shipping & Delivery.
Can I return or exchange a product?
Yes. You can request a return or exchange within 30 days of delivery if the product is unused, unwashed and has its original tags. See our Return Policy.

Still have a question?

Call or WhatsApp us on (+91) - 6360077459, email Lipufashion03@gmail.com, or visit the Contact Us page.